Refund policy

RETURN POLICY

We offer a 30 day return policy, no questions asked. Returns for refund must be postmarked within 30 days and be returned in new/like new condition with no damage, modifications or markings. You will be refunded the cost of the item, but not the shipping charges.

Please send your return for refund to the address below. Include a note with your name and order number. You do not need and RMA#.

RCS Refund
7889 Root RD
North Ridgeville OH 44039

WARRANTY

RCS offers an unconditional lifetime warranty on our non-custom products. Our warranty follows our products, not the original buyer. We reserve the right to replace your damaged product with a similar or update product, if the original product has been changed or discontinued.

Most warranty orders are turned around within three to five business days from receiving the defective product. You will be contacted, if more time will be necessary.

If your Eidolon holster shell needs warranty, please remove your accessory pieces. Send in just the holster shell.

Send your Warranty item to the address below. Include a note with your name, phone number, and a return shipping address.

RCS Warranty

7889 Root Rd

North Ridgeville OH 44039

We do not replace lost hardware or lost belt loops. You are responsible to make sure your equipment is safe to use with your weapon, prior to using it with a loaded weapon.